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Privacy Policy

This privacy policy describes how Iida Piano Co., Ltd. (hereafter referred to as "the Company") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

■Collection of Personal Information
When you access our website or contact our customer support, we may collect the following personal information:

Device Information: such as web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the site.
Order Information: includes name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information: such as shipping information.
This information is used to accurately load and optimize our website, fulfill contracts, communicate with you, process and payment of your orders, arrange shipping, and conduct marketing activities.

■Data Sharing
We may share personal information with third-party service providers to the extent necessary to fulfill contracts, provide services, and comply with legal obligations. This includes eCommerce platforms like WIX and analysis tools such as Google Analytics. For details on how these services handle personal information, please refer to their privacy policies.

■Use of Cookies
We use cookies to enhance functionality, analyze website usage, and target advertising. For more details about cookies and how to manage them, please see our cookie policy.

■Your Rights
You have the right to access, correct, update, and delete the personal information we hold about you. You also have the right to restrict processing and to data portability under certain conditions. If you wish to exercise these rights or have complaints about our use of your data, please contact us at the address below.

■Contact Information
Iida Piano Co., Ltd.
15-18 Midoricho, Mishima City, Shizuoka 411-0848

This privacy policy may be updated occasionally to reflect changes in legal requirements or our services. Please check our website for the latest information.

If you are not satisfied with how we handle a complaint, you have the right to lodge a complaint with the relevant data protection authority in your region.

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