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  • What should I do if there is no sound from my headphones on both sides?
    Check that your device’s volume is not on mute or set too low. Ensure the headphones are properly connected to your device. Try the headphones with another device to determine if the issue lies with the headphones or the original device.
  • What should I do if sound is only coming from one side of my headphones?
    Inspect the cable for any loose connections and ensure the jack is firmly plugged in. Visually check the cable for kinks or breaks. Verify that the audio settings haven’t been adjusted to favor one side.
  • How can I fix poor sound quality or noise issues in my headphones?
    Clean the connection terminals and jack to remove any dirt or debris. Try using a higher bitrate audio source, as low-quality tracks can compromise sound quality. Inspect the headphone cable for damage.
  • What should I do if sound cuts out or is only partial when I plug in the headphone jack?
    Ensure there is no poor connection with the jack; keep both the jack and the socket clean and check they are properly connected. If you suspect a loose connection or internal break, consider having the headphones repaired or replaced.
  • What should I do if there is an abnormal vibration or buzzing sound from the headphones during use?
    The headphone drivers may be damaged. If the headphones are under warranty, contact the manufacturer for repair or replacement. Also, test the headphones at a lower volume to see if the problem continues, and consult a professional repair service if it does.
  • Why do I feel pain when using headphones for a long time?
    The discomfort may be due to the fit of the headphones. To avoid discomfort during prolonged use, it is recommended to take regular breaks and remove the headphones periodically.
  • What is headphone impedance?
    Headphone impedance refers to the electrical resistance of the headphone drivers at different frequencies. Generally, dynamic drivers exhibit varying impedance levels depending on the audio frequency they reproduce. Higher impedance headphones typically require an amplifier with sufficient output voltage to drive them effectively, while lower impedance headphones might need an amp capable of delivering higher current. Selecting an appropriate amplifier can enhance the audio quality and performance of your headphones.
  • Is headphone aging (break-in) really necessary?
    The necessity of headphone aging, or break-in, varies by model and design. While KuraDa headphones are designed to perform optimally out of the box, the ear pads may experience slight changes over time due to wear and environmental factors. These changes mostly affect the fit and seal around the ears, which can alter sound perception subtly. Regularly replacing ear pads every three years or so is recommended to maintain consistent performance and comfort.
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